At Bee Pilates, we respect your privacy and are committed to protecting the personal information you provide when using our website, booking classes, purchasing memberships or class credits, or contacting us.

1. Information We Collect

We may collect personal information such as:

• Name

• Email address

• Phone number

• Billing and payment information

• Class bookings and membership details

• Information you provide through our contact forms

• Website usage information, such as cookies and basic analytics data

We only collect information that is reasonably necessary to provide and manage our services.

 

2. How We Use Your Information

Your information may be used to:

• Process class bookings, memberships and purchases

• Manage your account

• Communicate with you about bookings and studio updates

• Respond to enquiries

• Process payments

• Improve our website and services

• Send marketing communications where you have given consent

• Meet our legal and regulatory obligations

 

3. Payments

Payments made through our website are processed by our third-party payment provider. We do not normally store your complete payment card details on our own systems.

Payment providers may process your information in accordance with their own privacy policies and security procedures.

 

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website and provide a better experience.

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if certain cookies are disabled.

 

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, such as:

• Website and hosting providers

• Booking and scheduling platforms

• Payment processors

• Email and communication services

• Analytics providers

These providers are only given information necessary to perform their services.

 

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including where required to meet legal, accounting or regulatory obligations.

 

8. Your Rights

Depending on applicable data protection law, you may have rights to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate information

• Request deletion of your information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request a copy of your information

To exercise your rights, please contact us using the details below.

 

9. Marketing Communications

If you choose to receive marketing communications from Bee Pilates, you can unsubscribe at any time by using the unsubscribe option provided in our emails or by contacting us directly.

 

10. Third-Party Links

Our website may contain links to third-party websites, including booking, payment and social media platforms. We are not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

 

11. Children’s Privacy

Our services and website are not intended to knowingly collect personal information from children without appropriate consent from a parent or guardian.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements. Any updates will be posted on this page with a revised Last Updated date.